Vinted Members Share Displeasure Regarding Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for women's and children's clothes but did not contact all users about the change.
Social Media Backlash
Numerous buyers and vendors are posting online stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches similar services.
They have suggested members to review their products and manually change the size when needed, causing user dissatisfaction.
Sizing System Updates
Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods following member complaints.
